Level 3 Digital Support Technician
0800 999 1482
enquiries@notebook-epa.co.uk
Overview
Technology can have a big say in your business success - if utilised effectively. That’s where a digital support technician comes in: they’re here to help team members maximise tech to its fullest potential, teaching and training and guiding your staff on the most productive ways of employing the tech your business uses. Learners can focus on Digital applications (using tech to support internal teams) or Digital service (supporting external users like customers and suppliers), depending on your needs.
This information is for Version 1.0 of the Digital Support Technician Assessment Plan.
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To go through gateway, the following criteria have to be met:
• The apprentice has completed training covering the knowledge, skills and behaviour of the apprenticeship.
• The apprentice has achieved English and mathematics at level 2.
• The apprentice has completed a portfolio demonstrating all of the required knowledge, skills and behaviour of the apprenticeship.
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The assessment approach for this standard has two methods:
Knowledge Test
Case Study presentation and interview.
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